A Look at Our Facility
Staffed by Nationally Certified Master Technicians, we do everything
possible to assure customers of cost effective repair procedures. Each Technician is a specialist
on specific makes of vehicles and attends a minimum of 48 hours of upgrade training a year to stay
current in their areas of specialty. In addition, we use the most current diagnostic equipment for
today's high-tech vehicles including the Computer Aided Service engine diagnostic analyzer and
Bosch Service Equipment.
State of the Art Services
Computer generated reports and files are maintained on every vehicle
serviced to assure the proper recommendations and advice. We send reminder cards to assist in
maintaining proper service intervals. CD-ROM based computer systems are used to supply the
latest information on parts, service, and factory Technical Service Bulletins (TSB'S).
Carlson Auto also participates in a nationwide repair database and expert staffed service to
locate hard-to-find factory information and the most current service techniques.
We also provide shuttle service as well.
ASE Certified Master Techs
Staffed by Customer Representatives who are also certified as
Master Technicians and are graduates of many Customer Service courses and seminars.
They are specialists in communication and function as YOUR representative to the Technician.
